Privacy Policy
Vantage Corporate Services LLC
This Privacy Policy explains how Vantage Corporate Services LLC ("Vantage", "we", "us", or "our"), a company registered in the Emirate of Abu Dhabi, United Arab Emirates collects, uses, discloses and protects your personal data when you visit our website (www.vantageservices.co) or use our services.
This Privacy Policy applies where we act as a controller of personal data of individuals in the United Arab Emirates whose data we process in connection with our services and website. We are committed to protecting the privacy and confidentiality of personal data in accordance with UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (the "PDPL") and any implementing regulations thereunder.
2. Data Controller and Data Protection Contact
The data controller responsible for your personal data is Vantage Corporate Services LLC located in Abu Dhabi, United Arab Emirates. We have appointed an internal point of contact for data protection matters. For any privacy-related enquiries or to exercise your data protection rights, please contact us at:
Email: info@vantageservices.co
Address: Abu Dhabi, United Arab Emirates
We collect personal data directly from you (for example, via contact forms, email correspondence and KYC/AML documentation) and indirectly (for example, via cookies and analytics tools when you use our website).
We may collect and process the following categories of personal data:
3.1 Information You Provide to Us
· Full name, nationality and date of birth.
· Contact details including email address, telephone number and postal address.
· Professional and employment-related information.
· Identification documents (passport, Emirates ID, visa copies) as required for our corporate services and regulatory obligations.
· Financial information relevant to the services we provide.
· Any other information you voluntarily provide through our website contact forms, email correspondence or during our engagement.
3.2 Information Collected Automatically
· IP address and browser type.
· Device information and operating system.
· Pages visited, time spent on pages and navigation patterns.
· Referring website addresses.
· Cookies and similar tracking technologies (see Section 8 below).
4. How We Use Your Information
We process your personal data for the following purposes:
· To provide, manage and administer our corporate services, accounting and HR consultancy services.
· To communicate with you regarding our services, respond to enquiries and provide client support.
· To comply with our legal and regulatory obligations, including anti-money laundering and know-your-customer requirements under UAE law.
· To manage our contractual relationship with you.
· To improve our website, services and client experience.
· To send you marketing communications about our services. We will only do this where you have given your explicit consent or where UAE law otherwise permits us to do so. You may opt out of receiving marketing communications at any time by following the unsubscribe instructions in our communications or by contacting us using the details in Section 2.
· To protect our legitimate business interests, including the prevention of fraud and enforcement of our legal rights.
We process your personal data on one or more of the following legal bases:
a) Consent - where you have given us your consent to process your personal data for a specific purpose. Where we rely on consent, we will obtain it in a clear, specific and unambiguous manner. You may withdraw your consent at any time, easily and at no cost, by contacting us using the details in Section 2. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
b) Performance of a contract - where processing is necessary for the performance of a contract to which you are a party, or to take steps at your request prior to entering into a contract.
c) Legal obligation - where processing is necessary for compliance with a legal obligation to which we are subject under UAE law.
d) Legitimate interests - where processing is necessary for the purposes of our legitimate interests, provided those interests are not overridden by your data protection rights and freedoms.
e) Vital interests - where processing is necessary to protect your vital interests or those of another person, in circumstances where it is not possible to obtain consent.
f) Public interest - where processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority, where applicable.
We may share your personal data with the following categories of recipients:
· Our parent company, Vantage Corporate Holdings Limited, and any affiliated entities, for internal administrative and business purposes.
· Professional advisers, including lawyers, auditors and accountants, to the extent necessary for the provision of their professional services.
· Government and regulatory authorities in the UAE, where required by law or regulation.
· Third-party service providers who assist us in operating our business and providing our services, subject to appropriate contractual safeguards.
· Any party to whom we may be required to disclose information by law, court order or regulatory requirement.
We do not sell your personal data to third parties.
7. International Data Transfers
Your personal data may be transferred to, and processed in, countries outside of the United Arab Emirates. This may include transfers to countries in which our group companies, professional advisers or third-party service providers are located (which may include KSA, the EU, UK and other jurisdictions).
Where we transfer your personal data outside the UAE, we will do so in accordance with the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data and any implementing regulations. This may include transferring personal data to countries approved by the competent UAE authorities as providing an adequate level of protection, or by implementing appropriate safeguards such as data transfer agreements incorporating standard data protection clauses.
8. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience and to collect information about how you use our website. Where required by law, we will obtain your consent before placing non-essential cookies on your device.
You can manage your cookie preferences through your browser settings or via the cookie consent mechanism on our website. Please note that disabling certain cookies may affect the functionality of our website. For more detailed information about the cookies we use and your choices, please refer to our Cookie Policy, which forms part of this Privacy Policy.
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction. These measures include, but are not limited to, access controls, encryption of data in transit and at rest, and regular review of our security practices.
Where required by the PDPL or applicable UAE law, we will notify the UAE Data Office and, where applicable, affected individuals of any personal data breach without undue delay and in accordance with the prescribed timeframes.
While we take reasonable precautions to protect your personal data, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee the absolute security of your data.
We retain your personal data only for as long as is necessary to fulfil the purposes for which it was collected, including to satisfy any legal, regulatory, accounting or reporting requirements. The retention period will depend on the nature of the data and the purposes for which it is processed.
Where we are required to retain records for regulatory purposes (including AML/KYC records), we will retain such data for the minimum period required under applicable UAE law, which is currently five (5) years from the end of the business relationship or the date of the transaction, whichever is later.
Subject to applicable UAE data protection law, you have the following rights in relation to your personal data:
· Right of access - the right to obtain confirmation as to whether we process your personal data, and to receive a copy thereof.
· Right to rectification - the right to request the correction of inaccurate or incomplete personal data.
· Right to erasure - the right to request the deletion of your personal data, subject to our legal and regulatory obligations.
· Right to restriction - the right to request that we restrict the processing of your personal data in certain circumstances.
· Right to object - the right to object to the processing of your personal data in certain circumstances, including where processing is based on legitimate interests.
· Right to data portability - where technically feasible, the right to request that we transfer your personal data to you or to another controller in a structured, commonly used and machine-readable format.
· Right to withdraw consent - where processing is based on your consent, the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
· Right to lodge a complaint - the right to lodge a complaint with the UAE Data Office or other competent data protection authority in the UAE if you believe we have not complied with applicable data protection law.
We aim to respond to all legitimate requests within one month of receipt, or such other period as may be required by UAE law. To exercise any of these rights, please contact us at info@vantageservices.co.
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party website you visit.
Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child without the appropriate consent of a parent or guardian, we will take steps to delete such data promptly.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in law, our data processing practices or other operational requirements. Any changes will be posted on our website with the updated effective date. Where changes are material, we will take reasonable steps to notify you directly. We encourage you to review this Privacy Policy periodically. Your continued use of our website or services following the posting of changes constitutes your acceptance of those changes.
If you have any questions or concerns about this Privacy Policy or our data processing practices, please contact us at:
Vantage Corporate Services LLC
Address: Abu Dhabi, United Arab Emirates
Email: info@vantageservices.co
This Privacy Policy shall be governed by and construed in accordance with the laws of the Emirate of Abu Dhabi and the applicable federal laws of the United Arab Emirates, including the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data. If there is any conflict between this Privacy Policy and mandatory provisions of applicable data protection laws, those laws will prevail.
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